Shipping Policy

Frozen sausages, delivered properly. 

All S for Sausage products are delivered frozen, packed with gel packs and natural wool insulation to help maintain safe temperatures from dispatch to delivery and arriving in our signature box.

We currently deliver across the North Island of New Zealand, with plans to expand delivery areas in the future.

Please note:

  • For rural addresses, we use a chilled delivery service to help maintain product quality during longer transit times
  • Delivery availability and options are confirmed at checkout based on your address

South Island friends, we’re not delivering your way just yet.

Join our mailing list now and be the first to know when we are coming to your area. We’ll keep you in the loop.

To protect product quality and maintain the frozen chain as effectively as possible, we dispatch orders on Monday, Tuesday, Wednesday and Thrusday only.

Orders are sent via NZ Post Overnight Service, with most parcels arriving the next business day after dispatch.

This dispatch schedule helps minimise time in transit and avoids parcels sitting with couriers over the weekend.

Orders placed on Thursday, Friday, Saturday, or Sunday will be dispatched the following Monday.

Delivery timeframes are estimates only and may vary depending on location, weather or courier volumes.

Our frozen packaging is designed to handle short delays. We recommend bringing your box inside as soon as you can.

Once your order arrives:

  • If you’re planning to enjoy your sausages the same day, you can pop them straight into the fridge
  • If not, place them in the freezer when you get home to keep them in top condition

If you won’t be home at the time of delivery, adding a shaded or sheltered spot to your delivery instructions can help keep things cooler while your parcel waits.

A helpful tip:

If you know you will be out when your order arrives, leaving a chilly bin at your door or gate and asking the courier to place your delivery inside is a great option, or leaving it in a shaded area is a great way to help maintain the temperature until you get home.

In warmer months, it’s a good idea to bring your delivery inside within around an hour of arrival where possible.

We offer free shipping on orders over $70 NZD.

For all other orders, shipping costs are calculated at checkout based on your delivery address.

Occasionally, courier delays may occur due to weather, peak periods or route limitations.

Once your parcel has been handed to the courier, delivery timing is outside our control. That said, we always dispatch orders carefully and with product quality in mind.

If you experience a quality issue on arrival, please contact us as soon as possible. Our Freshness Guarantee and Refund Policy outline what happens next.
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